Privacy Policy

Privacy Policy

Introduction

Welcome to https://quad-biking-the-greens-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal data. This comprehensive Privacy Policy explains our practices regarding the collection, usage, and disclosure of information from our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

  1. Our official website at https://quad-biking-the-greens-dubai.terratrek.net.
  2. Mobile and desktop applications developed by us.
  3. Online services offered through our platforms.
  4. Products purchased or accessed through our digital channels.

Please note that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you use our applications and services, we may collect data necessary for your account management and service provision.
  2. Website visitors: When you visit our websites linked to this policy, we may gather information about your browsing behavior.
  3. Communication with us: We may collect personal details when you contact us via email, phone, or text messages for customer support, inquiries, or newsletters.

Personal Data Collection

We collect various categories of personal data, including but not limited to:

  1. Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
  2. Payment Information: Transaction details when you make purchases from our online store or book services.
  3. Financial Information: Bank account numbers, credit card data (encrypted), and billing addresses for financial transactions.
  4. Purchase Information: Products or services bought through our platforms, including quantities and transaction dates.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network information to identify your device.
  6. Location Data: Geographic coordinates when you access our location-based services or consent to sharing your location.
  7. Feedback and Reviews: Comments, ratings, and reviews that you provide on our platforms.
  8. Social Media Information: Data from social media platforms when users choose to log in through their social media accounts.
  9. Product Information: Details about products you view, search for, or purchase, including product preferences and interactions.

We collect this data through multiple channels: user input forms, online interactions, browser settings, device settings, and third-party service providers.

Cookies

We employ cookies to enhance your experience on our websites and applications, as well as for analytics purposes. Cookies are small text files stored on your device that serve different functions:

  1. Strictly Necessary: These ensure basic functionalities of our sites, such as allowing you to log in.
  2. Preference: Remembering user preferences like language or display settings.
  3. Analytics: Tracking website usage and gathering statistical data for performance improvements.

Users have control over non-essential cookies through our Cookie Manager, where you can manage your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the retention period expires or when no longer needed, we securely delete or anonymize your personal information.

Security Measures

We prioritize the protection of your personal data and implement robust security measures:

  1. Encryption: We use encryption protocols to secure data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict data security standards.
  3. Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. If we become aware that a child has provided us with personal data, we will take steps to delete it.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: Request access to and confirmation of the processing of your personal data.
  2. Rectification: Have inaccurate or incomplete data corrected.
  3. Erasure (Right to be Forgotten): Ask for the deletion of your personal data in certain circumstances.
  4. Restriction: Limit the use or disclosure of your personal data.
  5. Portability: Receive a copy of your personal data in a structured, commonly used format.
  6. Objection: Object to the processing of your data based on legitimate interests.
  7. Non-Discrimination: Be free from unfair treatment due to exercising your data protection rights.
  8. Appeals and Complaints: File appeals or complaints with our privacy team or relevant regulatory authorities.

To exercise these rights, please contact us using the details provided below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. We will post a notice on our website if there are significant changes, and we encourage you to review it regularly.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please contact us: